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What Are Customers Say About Us
Staff were super friendly, had excellent advice, and helped me explore literally every scooter to find a sick ride that fit my needs. The store was clean and organized, and they had great taste in music. They also were very supportive when I did my first test ride. I didn't intend on making a purchase on my very first visit but I'm thrilled with my choice. Thank you!
I don’t typically leave reviews but I absolutely have to recommend to come chat with Sualeh. I purchased the Hiboy P6 about 2 weeks ago & am never looking back from electric. For reference I am a petite woman, about 5’3, so I was nervous I wouldn’t feel comfortable on the HiboyP6. But after my first ride, I’m thrilled with the purchase & feel very confident riding. Thank you for your assistance with this purchase, and opening me up to a new world of adventure 😄
Sualeh was very knowledgeable and his customer service was above and beyond. He didn't approach us until we were ready, so no pressure at all. The location of the store is great! We are very happy with our purchase!
I had an outstanding experience at Volts! From the moment I walked in, the staff were welcoming, knowledgeable, and genuinely passionate about e-bikes. They took the time to understand my needs, explained the different models in detail, and gave honest recommendations without any pressure to buy.
I highly recommend anyone in Calgary looking for an e-bike to visit them. You’ll leave feeling confident, informed, and excited about your new ride!
I highly recommend anyone in Calgary looking for an e-bike to visit them. You’ll leave feeling confident, informed, and excited about your new ride!
I would highly recommend Voltz Bikes! We ended up looking for E bikes on a Monday and unbeknown to us most Independent bikes shops are closed because they only open six days a week. The owner happened to be in the shop picking up a delivery when we walked in. He patiently walked us through all the different types of e-bikes and answered all of our questions. He was so knowledgable and gracious, and not pushy at all. Even though it was his day off and he had his family with him, he still took his time and we didn’t feel rushed. We ended up buying two gorgeous Emmo e-bikes from him and all the accessories. We love the bikes,we love the brand and we like him. His customer service is phenomenal. He knew we were heading to BC for the month of August and he made sure the bikes were ready for pick up at our convenience! We picked up the E bikes he gave us a demo and a walk-through, and answered all of our questions. We couldn’t have asked for a better buying experience for a product we knew little about!!!
Spoke with the manager first time there. He actually steered me away from the bike I was looking to buy for a much better for for me personally. Not only that, but the bike he helped me settle on was $300 cheaper than the one I originally intended on getting. Went back for fenders and a phone mount. Hands down will be back for studded tire's and a second battery. Won't go anywhere else.
Update.
I didn't want to write this but after days of YouTube, reddit and an actual mobile mechanic visit it was needed. Original rating was 5 stars and everything above in the original review rings true.
After a week, the brakes on the bike basically stopped working. I adjusted them via the adjuster on the handles as well as the calipers. Did ok for about 2 weeks. Not once from day one of owning the bike did I feel confident in my stopping power. Thinking that it's a heavy bike and I'm not the smallest dude, I accepted it as the norm.
Then the left peddle completely disintegrated. The bearings basically exploded out the end cap and the peddle fell off leaving the inner shaft attached. Keep in mind...
1: I commute to work. I'm not on trails, doing jumps, aggressively riding this thing in any way shape or form. In fact, I slow to a crawl to hop curbs just to be careful.
2: this happened while I basically had no stopping power. I had to drag the tops of my feet on gravel to slow enough to hit a grass hill.
I was defeated. I got home after walking the bike the rest of the way and ordered new pedals and mechanical actuated hydraulic calipers.
I did this because after researching the bike in general, everyone said the brakes were garbage and it was the first thing to upgrade.
Fair. It happens. I'll do that.
A week later, my new brakes had the same issue. Called a mobile mechanic, he came to my house and showed me how to actually install the brakes. I messed up. I didn't tighten the pads. I used the cable tensioning adjustments to try and dial it in.
Wait, we took the OEM calipers and tossed them on and bam. Sure enough, they weren't adjusted at all properly.
I paid an extra $100 to have my brakes installed improperly, to have my left peddle cross threaded, btw (that was an ordeal) and to have a great warranty. At this point, I didn't want to use it.
Keep in mind, they have warranty on bikes they assemble. I could have gotten this fixed. I'll visit this below.
Fact one, from his mouth, the manager assembled the bike.
Fact two. I brought the bike in after a while to have fenders installed and mentioned the stopping power issue and nothing was done with the brakes.
Fact three. I was wanting previously to buy a few parts from here but actually decided to get a second bike for the winter, fenders installed, studded tire's you name it. But now I feel it would be safer building it myself.
Second photo includes the new upgrades.
I have to reiterate.... I made the same mistake with the brakes that the store did with my brakes. I've never installed them in my life, I've never worked on a bike... In my life.
My final assessment, if you buy a bike from here. Make sure the tech and not the owner/manager did it. Test the bike and check for proper installation of the brakes (one should not have to do this.)
I want to support this place especially after them having a break in and with how nice and informative he was but, at this point in time I would say stear clear of this place unless you are mechanically inclined.
Two stars is generous and is only the case because of the experience I had while buying this thing.
Update.
I didn't want to write this but after days of YouTube, reddit and an actual mobile mechanic visit it was needed. Original rating was 5 stars and everything above in the original review rings true.
After a week, the brakes on the bike basically stopped working. I adjusted them via the adjuster on the handles as well as the calipers. Did ok for about 2 weeks. Not once from day one of owning the bike did I feel confident in my stopping power. Thinking that it's a heavy bike and I'm not the smallest dude, I accepted it as the norm.
Then the left peddle completely disintegrated. The bearings basically exploded out the end cap and the peddle fell off leaving the inner shaft attached. Keep in mind...
1: I commute to work. I'm not on trails, doing jumps, aggressively riding this thing in any way shape or form. In fact, I slow to a crawl to hop curbs just to be careful.
2: this happened while I basically had no stopping power. I had to drag the tops of my feet on gravel to slow enough to hit a grass hill.
I was defeated. I got home after walking the bike the rest of the way and ordered new pedals and mechanical actuated hydraulic calipers.
I did this because after researching the bike in general, everyone said the brakes were garbage and it was the first thing to upgrade.
Fair. It happens. I'll do that.
A week later, my new brakes had the same issue. Called a mobile mechanic, he came to my house and showed me how to actually install the brakes. I messed up. I didn't tighten the pads. I used the cable tensioning adjustments to try and dial it in.
Wait, we took the OEM calipers and tossed them on and bam. Sure enough, they weren't adjusted at all properly.
I paid an extra $100 to have my brakes installed improperly, to have my left peddle cross threaded, btw (that was an ordeal) and to have a great warranty. At this point, I didn't want to use it.
Keep in mind, they have warranty on bikes they assemble. I could have gotten this fixed. I'll visit this below.
Fact one, from his mouth, the manager assembled the bike.
Fact two. I brought the bike in after a while to have fenders installed and mentioned the stopping power issue and nothing was done with the brakes.
Fact three. I was wanting previously to buy a few parts from here but actually decided to get a second bike for the winter, fenders installed, studded tire's you name it. But now I feel it would be safer building it myself.
Second photo includes the new upgrades.
I have to reiterate.... I made the same mistake with the brakes that the store did with my brakes. I've never installed them in my life, I've never worked on a bike... In my life.
My final assessment, if you buy a bike from here. Make sure the tech and not the owner/manager did it. Test the bike and check for proper installation of the brakes (one should not have to do this.)
I want to support this place especially after them having a break in and with how nice and informative he was but, at this point in time I would say stear clear of this place unless you are mechanically inclined.
Two stars is generous and is only the case because of the experience I had while buying this thing.
A very well stocked ebike outlet offering a wide range of ebikes and escooters. A very pleasant and friendly team to deal with. Offer sales, spares and maintenence of entire range on display. The Prices are very reasonable , to match all budgets.
VOLTZ e Bikes is a happy addition to the SUNRIDGE MALL. Wish them goodluck.
VOLTZ e Bikes is a happy addition to the SUNRIDGE MALL. Wish them goodluck.
Awesome selection and super helpful staff. They made it easy to find the right e-bike for me. Highly recommend Voltz eBikes!
Great service and friendly staff! Very satisfied with my purchase. Highly recommend this store
Very happy with purchase made the rep so helpful as I no read instructions well and he explain things thoroughly 2 me
I really liked the service, great product, and pleasant atmosphere in the store. I definitely recommend this shop.
Response from the owner 21:39 13 May 25
Thanks so much for the great review! We’re glad you’re enjoying your Hiboy S2, it's a solid choice for smooth, reliable rides. Appreciate your kind words about the store atmosphere too.Ride happy,– Team Voltz | Calgary’s E-Bike Experts 
Bought a bike here the other day anfd absolutely love it. Store's got a great range of models and pricing. The gentleman working knew everuthing about the products, was friendly and polite. I highly reccommend this store
Response from the owner 18:40 13 May 25
Thank you so much for the awesome review! We're excited for you to hit the road with your new bike and we’re thrilled you enjoyed the service and deals. Wishing you lots of fun and smooth rides ahead!Cheers,– Team Voltz | Calgary’s E-Bike Experts 
We just bought 2 bikes and the service so far was great, very professional, super friendly and great deals...we cannot wait to start biking..thx
Response from the owner 23:01 10 May 25
Thank you so much for the awesome review! We're excited for you to hit the road with your new bikes and we’re thrilled you enjoyed the service and deals. Wishing you lots of fun and smooth rides ahead!Cheers,– Team Voltz | Calgary’s E-Bike Experts 
I recently bought the Emmo Zone 2 from Voltz Ebike Calgary, and I’m really happy with my purchase. The bike has a stunning design, good battery life, and delivers a smooth, comfortable ride. The motor performs very well that making it perfect for daily commutes.
The team at Votz Ebike Calgary was helpful during the purchase process, answering all my questions and ensuring a smooth delivery.
The team at Votz Ebike Calgary was helpful during the purchase process, answering all my questions and ensuring a smooth delivery.
Response from the owner 22:56 10 May 25
Thank you so much for the great review! We’re glad to hear you’re loving the Emmo Zone 2 GTS. It’s built for exactly that smooth and reliable ride. Appreciate your shoutout to the team too — we’re always here to help.Enjoy the ride,– Team Voltz | Calgary’s E-Bike Experts 
I recently purchased a bike from Voltz, and I’m beyond impressed with both the product and the service. The owner, Sualeh, is incredibly knowledgeable and passionate about what he does. He took the time to understand my needs and recommended the perfect bike for me. You can tell he truly stands behind the quality of his products. The bike rides like a dream,smooth, powerful, and built to last. If you’re looking for expert advice and top-tier bikes, Voltz Rides is the place to go. Highly recommend!!!
Response from the owner 22:56 10 May 25
Thank you for the thoughtful review and kind words! It truly means a lot. We're so glad the bike is exceeding your expectations and that you felt supported throughout the process. We believe in matching every rider with the right ride, and it's great to hear that came through.Enjoy every ride,– Team Voltz | Calgary’s E-Bike Experts 
Nice shop, and really helpful team. happy with our purchase!
Response from the owner 22:57 10 May 25
Thanks so much for the great review! We’re happy to hear you had a good experience and are enjoying your new ride. Always here if you need anything!Ride safe,– Team Voltz | Calgary’s E-Bike Experts 
I'm absolutely thrilled with my new ebike from Voltz ebikes!
Sualeh's expertise and enthusiasm were infectious, and his dedication to finding the perfect ride for me was impressive. His exceptional customer service, patience, and willingness to answer all my questions made the entire experience truly enjoyable.
Thanks, Sualeh, for making this purchase so seamless and fun! Highly recommend this store and Sualeh's expertise to anyone looking for a great ebike or scooter.
Sualeh's expertise and enthusiasm were infectious, and his dedication to finding the perfect ride for me was impressive. His exceptional customer service, patience, and willingness to answer all my questions made the entire experience truly enjoyable.
Thanks, Sualeh, for making this purchase so seamless and fun! Highly recommend this store and Sualeh's expertise to anyone looking for a great ebike or scooter.
iScooter i10 Commuter e Scooter